Privacy policy

Last Updated: 12/1/2025

Welcome to carlamaeoconnor.com (the “Site”), operated by NovaPulse, LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Site.

1. Use of the Site


You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to misuse the Site or engage in any activity that disrupts or interferes with its functioning.


2. Services and Products


We provide fitness-related services, programs, and various products. We make every effort to accurately describe our offerings, but we do not guarantee that all information is error-free or complete.


3. No Refund Policy


All purchases are final. Because our offerings include services, digital materials, consulting, or other non-returnable deliverables, we do not provide refunds, returns, or exchanges except where required by law.


4. Intellectual Property Rights


All content on the Site—including text, graphics, images, videos, logos, and program materials—is owned or licensed by NovaPulse, LLC. You may not copy, distribute, modify, or create derivative works from any content without our prior written permission.


5. Email Collection & Communication


By submitting your email through the Site, you agree to receive communications from us, including promotional content. You may unsubscribe at any time using the link provided in our emails.


6. Payments


All payments must be made at the time of purchase. By submitting payment information, you confirm that you are authorized to use the chosen payment method.


7. Health & Fitness Disclaimer


Our content and services are for educational and informational purposes only and are not medical advice. Always consult a physician before beginning any fitness or wellness program. You assume full responsibility for your participation.


8. Limitation of Liability


To the fullest extent permitted by law, NovaPulse, LLC is not liable for any indirect, incidental, consequential, special, or punitive damages related to your use of the Site, services, or products. Your sole remedy for dissatisfaction with the Site is to stop using it.


9. B2B Liability Disclaimer & Indemnification


The services, training materials, programming, choreography, and any other content provided by NovaPulse, LLC (the “Program”) are intended for professional use by fitness studios, instructors, and facility owners (“Studio Clients”). By purchasing or using the Program, Studio Clients acknowledge and agree to the following:



A. Professional Use & Responsibility

Studio Clients are solely responsible for ensuring that all instructors using the Program are properly trained, certified, and qualified to lead reformer-based classes. Studio Clients are responsible for evaluating the suitability of the Program for their facility, equipment, and clientele.



B. Assumption of Risk

Studio Clients understand that all fitness-related activities carry inherent risks. Studios, instructors, and participants assume full responsibility for all risks, injuries, or damages—physical or otherwise—that may occur during the use or implementation of the Program.



C. No Guarantee of Safety or Performance

The Company does not guarantee any specific outcomes, safety levels, performance improvements, or business results. All Program materials are provided for educational and informational purposes only and do not replace professional judgment or industry best practices.



D. Hold Harmless & Indemnification

Studio Clients agree to indemnify, defend, and hold harmless Carla Mae O'Connor, LLC and its owners, contractors, employees, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to:


  • the Studio Client’s use or implementation of the Program;


  • any injuries or damages sustained by instructors, participants, or third parties;


  • the Studio Client’s failure to maintain safe equipment, provide adequate instruction, or follow applicable laws and industry standards.



E. No Liability for Studio Operations
The Company is not responsible for the actions, negligence, or conduct of any Studio Client, instructor, or participant. All operational, legal, and safety responsibilities remain with the Studio Client.


10. Third-Party Links


The Site may contain links to third-party websites. We do not endorse or control these sites and are not responsible for their content or practices.


11. Termination or Suspension


We reserve the right to suspend or terminate access to the Site, or refuse service (including access to programs or materials), to anyone at our discretion, with or without notice, for any conduct that we believe violates these Terms or is harmful to other users or us.


12. Changes to These Terms


We may update these Terms at any time. Updates become effective upon posting. Continued use of the Site signifies acceptance of the updated Terms.


13. Governing Law


These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.


14. Contact Us


By using our website, you hereby consent to our Terms and Conditions of Use.

If you require any more information or have any questions about our Terms and Conditions of website use, or our Privacy Policy, please feel free to contact us by email at hello@carlamaeoconnor.com.